Shipping policy

Shipping & Returns

Processing Time
All orders are processed within 1–3 business days.
Each item is made-to-order and individually branded, allowing us to maintain premium quality and unique packaging.

Estimated Delivery Times
United States: 8–12 business days
International: 10–16 business days

Shipping times are estimates and may be affected by customs, weather, or carrier delays.

Shipping Costs
Free shipping on all orders over $50
$5.99 standard shipping for orders under $50

Tracking Your Order

Once your order is shipped, you’ll receive an email with your tracking number.
Please allow 24–48 hours for the system to update tracking info.
Check your spam folder if you don’t see it.

Lost or Delayed Packages

If your order hasn’t arrived within the estimated timeframe, contact us at info@myviralthrive.com.
We’re not responsible for carrier delays but will help resolve any issues.